Support
FAQs
What threshold offers weather protection?
The only threshold that offers weather protection is the Standard threshold, with the OUTswing, configuration being more weather tight than the INswing option.
Is your Aluminum System Thermally Broken?
Yes! We now offer our E+ Aluminum. Our Wood and Clad Systems are naturally Thermally Broken as well.
How does a Lanai Door open?
Lanai doors can have different configurations that offer different opening options. If you need an Active Swing door, then an odd numbered configuration must be created with a door handle on an odd sequenced panel. If you do not want an active swing door, then there are options to remove that handle. This will make the system like a wall from the outside when locked down.
What is the maximum number of panels in one direction?
8 in one direction with a maximum on 16 total panels.
What are your standard sizes?
We don’t have a standard size panel. We build our systems to your specifications. You can give us a Rough Opening, Net Frame, or Panel Size.
What is your lead time?
Lead times can vary. Please call us to verify directly. Typical lead times are as follows:
- 8-10 weeks for Standard Color Aluminum and E+ Aluminum
- 10-12 weeks for Custom Color Aluminum and E+ Aluminum, typical Wood, and standard finish Clad
- 12+ weeks for custom Clad and Wood Systems
Can these doors support panic hardware?
Yes, but please call to discuss limitations. We do not put panic hardware on any of our systems.
What is your maximum size panel?
42”w x 144”h, with that said…we have constructed larger panels in the past, so it doesn’t hurt to ask.
Do you have a Quantity Discount?
Yes it begins at 30 panels.
Do these doors have a center pivot option?
No. All the door panels will have to pivot from the end of the panel.
Can these doors be built on a Radius?
Yes. Please contact us to discuss limitations.
Do these doors fold flat against the wall?
No, they fold and stack at a 90 degree angle from the frame. Unnless it’s an odd numbered panel at the end, then that single panel can swing beyond 90 degrees.
Installation Instructions
Warranty
For a period of one (1) year from the shipping date, Lanai Doors warrants to customer that Product delivered hereunder shall comply with selections and specifications included on the Job order agreement and/or change order and shall be free from defects in material and workmanship under normal use and service. If during the applicable warranty period, Lanai Doors is notified promptly in writing upon discovery of any defect in the product and Lanai Doors’ examination of such product discloses to Lanai Doors’ satisfaction the such product is defective and such defects are not caused by accident, abuse misuse, neglect, alteration, improper installation, repair, or use contrary to any instructions issued by Lanai Doors, Lanai Doors shall, at its sole option, either repair, replace or credit customer the purchase price of such product. Lanai Doors does not warranty any product removed from its original installation location or returned to Lanai Doors without Lanai Doors written authorization. The performance of this warranty does not extend the warranty period for any product beyond that period applicable to the products originally delivered.